Data Processing Information

Welcome to our website knotandhue.com . Please read our Privacy Policy carefully. This Privacy Policy applies when you visit or browse our website without purchasing a product, register with knotandhue.com, and use our services to purchase products. knotandhue.com is powered by Shopify International Limited, a web store software company with its registered office at 150 Elgin Street, Suite 800, Ottawa, ON K2P 1L4, Canada. The Shopify web store software manages the personal data of the users of the knotandhue.com website jointly with Hanna Kigyós, sole proprietor (Registration number: 60504933, Tax number: 91115766-2-41, Registered office: 1133 Budapest Hegedűs Gyula utca 16 I/6., e-mail: info@knotandhue.com) (here in after collectively referred to as the "Companies").

The detailed data management information for the Shopify web store software is available here.

OUR STATEMENT

The Companies are committed to protecting the personal information of our customers. This statement applies to information collected by the Companies on the knotandhue.com website. Changes to this statement will be posted at this URL and will be effective upon posting. By using our website, you consent to the collection of this information and its use as described. Your continued use of the website after any changes, additions, or modifications are posted constitutes your acceptance of them.

Everyone has the right to the protection of their personal data. The Companies respect the right of their users to be informed, the collection of their personal data and the application of operations related to this data. When using data that can directly or indirectly identify you personally, we apply the principle of strict necessity. We do not process your personal data if we can provide you with services using anonymous data or in another way that allows the Companies to identify you. An exception to this is if we are required to provide data at the request of the competent authorities or the police (for example, your IP address).

The Companies provide the following information about the Privacy Statement, allowing online visitors to be fully informed. By visiting the knotandhue.com website, you accept and consent to the practices described in this Privacy Statement.

This Privacy Statement does not apply to linked websites maintained by other organizations. The Companies are not responsible for any personal information you provide to third parties through our website. Please also read the Privacy Statements of such other companies or organizations before providing them with your information.

The saved card details are not stored by the Companies. This information is stored by our payment processing partners. Please also read the Privacy Statement of our payment service providers, Shopify Payments HERE . The saved card details are never shared with third parties and are used exclusively for the purpose of processing your order using our payment processing partner's system. In addition, we may obtain information as a result of authentication or identity checks. We may occasionally ask for your telephone number. We may provide this number to our courier service performing the delivery. This data enables us to process your order and to notify you of the status of your order.

The Shopify web store software collects non-personally identifiable information about you in a number of ways, including tracking your activity based on your IP address, your computer settings, or the URLs you have recently visited. The Shopify web store software may ask you to provide certain non-personally identifiable information, such as your shopping preferences, etc. The Shopify web store software does not collect personally identifiable information about you unless you voluntarily provide us with such information, such as by completing a questionnaire or registration form.

In general, Shopify web store software uses the information you provide only for the purpose for which you provided the information.

USE OF COOKIES

Cookies are pieces of information stored on your computer by your browser. Browsers use cookies to track your interactions with websites to provide a better online experience. This information is stored on your hard drive, not on our website. Cookies do not spy on you or otherwise invade your privacy, and they cannot steal information from your hard drive. Shopify's online store software uses cookies to provide content that is relevant to your interests, to track how often you visit the website, to track the contents of your shopping cart, and to prevent you from having to re-enter your registration information each time you log in.

HOW AND FOR WHAT PURPOSE DO WE USE YOUR PERSONAL DATA? 

The legal basis for collecting personal data is the necessary reason for the performance of a contract between distant parties, as well as the legal obligation of the Data Controller arising from the invoicing and documentation obligation in accordance with Article 6(1) of the GDPR. The Companies may use your personal information to process orders, for payment, and to provide a personalized shopping experience. We also use your data to fulfill and deliver your orders (currently: GLS General Logistics Systems Hungary Csomag Logisztikai Kft.), and to manage your account. We may disclose the personal information you provide to credit reference or fraud prevention agencies, which may record this information. We may also share your personal information with other commercial departments within the Companies. Your billing information will be uploaded to the online system of the National Tax and Customs Administration, and we may share it with the sole proprietor's accountant at all times. When required by law, we may disclose your data to any competent regulatory authority.

We may also use your personal information to send you marketing newsletters, but only in accordance with your preferences. We will not share your information with third parties for marketing purposes.

We collect information about website traffic, sales, and wish lists and may share it with third parties, but this information does not contain any data that can personally identify you.

Finally, we may use your personal information, along with non-personal information, for our internal marketing and demographic studies to observe customer patterns so that we can continually improve our website to better meet our visitors' needs.

From time to time, the Companies may use third-party business partners to collect personal information. In such cases, these third parties are bound by confidentiality agreements and the Companies instruct them to fully comply with the Privacy Statements adopted by the Companies.

HOW LONG DO WE STORE YOUR PERSONAL DATA?

The duration of data processing for legitimate interest is 8 years from the delivery of the product in the case of accounting documents, and 5 years in the case of data necessary for the performance of a contract, based on Section 169 of Act C of 2000 on Accounting. The placing of the order, the invoice issued for the purchase, and the document or certificate on the handover of the ordered product to the courier service and its performance by them are considered accounting documents.

We retain the data and e-mail addresses we have in our possession until withdrawal based on the legitimate interest of the Data Controller.

SUBSCRIBE AND UNSUBSCRIBE

The Companies will only process your personal data for the purpose of sending you advertising material and direct marketing or other commercial communications, including by email, SMS message or regular mail, if you have given your consent. Each time your consent is required, we will inform you in advance and give you the opportunity to give or refuse your consent to the use of your personal data for the above purposes by ticking the appropriate checkboxes.

We would like to inform you that in certain cases specified by law, the Companies may process your personal data without your consent. This may occur when the Companies fulfill their legal obligations or when processing orders. (For example, if you have purchased products on the knotandhue.com website or requested the use of certain services through our website). The Companies guarantee their users that, if they so request, they can cancel the services provided by the Companies at any time and without giving any reason. 

We will always offer you the opportunity to unsubscribe from any of our services or newsletters to which you have previously subscribed, if you change your mind. Each email we send you will contain a simple automated unsubscribe link so that you can unsubscribe from that mailing list. To unsubscribe, please follow the instructions in the email, or you can change your email preferences within your account and unsubscribe from all emails.

USING SSL SECURITY ENCRYPTION

We take reasonable care to maintain the security, integrity and protection of the information you provide. When you place an order or access your account information, we use Secure Socket Layer (SSL) encryption, which encrypts the information before transmission, protecting it from unauthorized use. We also take reasonable steps to ensure that any third-party business partners to whom we share any information also provide adequate protection for your personal information.

GOVERNING LAW

This Privacy Policy is governed by Hungarian law, and in particular Act CXII of 2011 on the right to informational self-determination and freedom of information, which also regulates the processing of personal data - even stored abroad - by a data processor with its registered office or registered office in Hungary, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Regulation 95/46/EC, and Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Regulation 95/46/EC. Act CXII of 2011 on the right to informational self-determination and freedom of information Hungarian law guarantees that the processing of personal data is carried out with respect for fundamental rights and personal freedom and dignity, with particular regard to the right to confidentiality, identity and the protection of personal data.

MODIFICATION AND UPDATE OF THE KNOTANDHUE.COM PRIVACY STATEMENT

The Company may modify or simply update the Privacy Policy of knotandhue.com in whole or in part, including when the modifications are due to laws and regulations governing data protection and protecting your rights. Changes and updates to the Privacy Policy of knotandhue.com will be notified to our users on the knotandhue.com website as soon as these changes or updates become effective, and they will be binding upon their posting on this section of the website. Therefore, we ask that you visit this section regularly to be informed of the publication of the latest and updated Privacy Policy of knotandhue.com